Delivery Information
Your guide to scheduling, preparing for, and receiving your delivery smoothly and safely.
1 Scheduling Your Delivery
To schedule your delivery, simply give us a call. We will ask for your name, phone number, delivery address, and preferred payment method.
A responsible adult must be present at the delivery location to accept the shipment. We will contact you beforehand to confirm your order and provide an estimated arrival time.
2 What to Expect on Delivery Day
Upon arrival, our driver will work with you to determine the safest and most practical unloading location.
- Payment will be collected before dumping.
- Your signature is required on the delivery ticket.
These steps ensure accuracy, safety, and proper documentation.
3 Payment Options
- Cash or Check: Pay directly to the driver upon delivery.
- Credit Card: We text a secure payment link to your phone so you can pay before delivery.
4 Delivery Tips & Requirements
Please prepare your delivery area ahead of time:
- Clear tree limbs, debris, and sharp objects.
- Open all gates and remove any vehicles or boats blocking access.
- Ensure the dumping area is safe and accessible.
Dump sites must have at least 20 ft. of overhead clearance to safely raise the dump bed.
Driveway & Surface Rules
If you request the driver to access a concrete driveway, we require signed permission. We are not responsible for any resulting damage.
We cannot dump in:
- Buildings or carports
- Under power lines
- On uneven or unstable ground
Minimum Clearance Required:
- 12 ft. tall
- 12 ft. wide (gate width)
5 Scheduling Notice
For a specific delivery date, please call 2–5 days in advance. For large rock orders, additional notice may be needed based on availability.
? Delivery FAQ
Do I need to be home?
Yes. A responsible adult must be onsite to approve the dump location, sign paperwork, and complete payment if needed.
Can you spread or tailgate the material?
Spreading and tailgating may be available for an additional fee depending on site conditions.
Will your truck fit?
Our trucks require 12 ft. height and width clearance. Narrow gates or low branches may restrict access.
Can you dump inside a building or under a structure?
No, we cannot dump inside structures, under carports, or beneath power lines.
How far in advance should I schedule?
We recommend 2–5 days ahead. For large rock orders, more notice ensures availability.
What if the weather is bad?
Unsafe or rainy conditions may delay delivery. We will notify you promptly if rescheduling is needed.
We're here to help—reach out anytime with questions!
Loading Policy
We’re happy to help load pickups, dump trucks, and trailers with our equipment. Everything else is self‑serve. Safety first, always.
1 What We Load
We can load: Pickup trucks Dump trucks Trailers
All other load types are self‑serve.
2 Weather & Safety
Conditions that limit visibility or traction pause loading until it’s safe.
3 Vehicle Requirements
Clear Access Required
We’re unable to load truck beds with these obstructions:
- Overhead rails
- Camper shells
- Tonneau covers or any overhead obstruction
Short Beds & Toolboxes
If your bed is < 65" or has a toolbox, loading can be more challenging. Please bring a tarp to cover and protect side rails.
4 Self‑Serve Options
The following are self‑serve:
- Hand‑picking rock
- Filling 5‑gallon buckets
Bring your own buckets. Our team can point you to the right materials and answer questions.
5 Loader & Scale Details
Our scales are on a large loader with a 10 ft‑wide bucket.
- Pickup trucks & small trailers: loaded by the yard only.
- Trailers 10 ft or longer: can be loaded by the ton or by the yard —your choice.
6 Securing Your Load
Customers are responsible for all straps, tarps, and tie‑downs. Please arrive prepared to secure your load before leaving the yard.
? Need Help?
Questions about your vehicle setup or how we’ll load it? We’re happy to help—just ask a team member on site.
